D'Arcy Used Cars - 2022 Essington Road, Joliet

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Reviews about D'Arcy Used Cars

• Jacob Howard
  ★ ☆ ☆ ☆ ☆
  Overall the dealership is great, except for one thing. The service department... Every time I have work done I ask how long it's going to take and it's always double or more than what they tell me. And I'm talking about oil changes. I'm literally sitting in the waiting room right now. My appointment was at 1045am. They told me 45 minutes for my oil change. It's now 1225pm and I'm still waiting for them to finish. The only reason why I don't change my own oil is because my truck is under warranty and they service it for free. Take my advice and make them give you a loaner for the day even if they're only changing your oil. If I could rate the service department alone, I'd rate it a negative 5 stars.
• Chad Green
  ★ ★ ★ ★ ★
  Just wanted to extend my gratitude to the Darcy team members, Rob Staeger (Sales), Diego Rivera (Finance Manager), Luke Sillar (Sales Manager), and most of all Terry D'Arcy (owner), who is responsible for hiring this group/team of extraordinary gentlemen. I have bought cars here for years and have only purchased somewhere else if they didn't have what I was looking for. Each one of these men have special qualities that should be recognized as I am sure they are. All of them have the upmost respect for the owner and are glad to work for him, which speaks volume. Best buying experience each and every purchase! Anyone looking for a new or used car should explore this dealership. Extremely ethical, honest, dedicated and trustworthy people who consistently take care of their customers full circle. No rush, haggle-free, and transparent buying experience. Robert Staeger is an incredible human being and an awesome sales rep! Luke's awesome as well. Thank you guys for your help and I look forward to the next purchase! God Bless this dealership and Terry D'Arcy....

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