Fred Meyer Jewelers - 3340 Mall Loop Drive #1278, Joliet

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Reviews about Fred Meyer Jewelers

• The Collector The Collector
  ★ ☆ ☆ ☆ ☆
  This chain of stores is the biggest scam artist that will do anything to just "make the sale". They are notorious for not disclosing crucial information (prices, payment options, up front fees, etc....) that should be disclosed for a "Big Ticket" purchase. I had a horrible sales rep named Kurtis Hilton out of the Lewis Joliet Mall, Illinois location and I was baited and scammed. I work in the financial industry and asked all the "Right" questions and I was nothing but lied to by Kurtis. I first found/used this jeweler because my wife found a setting for her wedding rings that she just loved and I wanted her to get what she wanted for the rings that she will always wear and from that transaction to this one we have had nothing but problems, primarily due to them telling you one thing (to get the sale) and then try to back out of what they said and fortunately, we have always called them out on their scamming and they had no choice but to honor what they originally said. This time (the absolute last time), my wife found a ring that I couldn't find anywhere else and she fell in love with it so I tried a lease option and from the beginning, I was already getting the "run-around" from Kurtis but I asked the right questions and actually had to get him to disclose the "overall" total price of the full lease option, which he reluctantly answered and gives me an answer that was completely false. I told him to forget about the whole deal due to the actual terms and he turns around and flat out lies and made up an option that didn't even exist in the lease option but he "Got the Sale" and Due to his horrible work ethics and flat out lying, I ended up paying 158% over what he said I would pay. I asked for the paperwork on the lease option while I was in the store and he said it will be emailed to me and that they didn't have any in store (hard to believe) but that is fine, I read it the minute I got home. I called him about the option he mentioned and he assured me that the total payment would NOT be what I was reading and I had him put this in writing and he completely ignored his word and I am stuck with this horrible result. there are 100 different jewelers to use so steer clear of this place and take your business elsewhere. I will NEVER do business again with this place let alone look in their direction when I walk by.

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